FAQs of True Potentials LLC

How do I know this is a legitimate opportunity?

Unfortunately, there are many scams that exist in the virtual work-from-home space. However, Yes. This is absolutely a 100% legitimate work-at-home opportunity. Arise is a legitimate work-from-home opportunity which is proven through thousands of small businesses and agents who have enjoyed providing services to Arise for decades.

Arise is also recognized as an industry leader and have been featured on several national news segments including Good Morning America, Bloomberg, Fox News, CNN and the TODAY Show.

In addition to the above recognitions, Arise is accredited business with an A+ rating, with the Better Business Bureau (BBB), since 2005.

Do I have to be a legal citizen of the United States and is there an age requirement?

True Potentials LLC and Arise requires that all individuals seeking to become an Arise Certified Professional; in order to service customers based in the United States; legally reside in the United States and are 18 years or older. (Currently Arise is not accepting new applicants from the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon & Wisconsin)

How many hours do I have to work?

You have the ability to work as many hours as you would like. There is a minimum of 15 hours per week required under the terms of the Statement of Work (‘SOW”) on MOST client applications.

The hours available for a specific client will be outlined in the Opportunity Announcements you receive once you complete the Admissions Process.

How much money can I make in a partnership with True Potentials LLC?

Depending on the amount of hours agents work and the clients agents contract with, some earn as much as $1,500.00 biweekly while others earn $500.00 biweekly. Earnings will fluctuate depending on the amount of hours you are servicing.

Service revenue varies by client with three payment types: per call, per productive service minute or per staffed hour. Generally adding up to $9 - $15+ per hour. Some clients offer sales and incentive bonuses.

What fees will I have to pay True Potentials LLC to service under your corporation?

As a Certified Professional servicing under True Potentials you will take home a major percentage of your earnings. A 13% Admin Fee is assessed each invoicing period. True Potentials does not take any additional fees other than 13% of your total income for each invoicing period. Any sign on bonuses will not be included in this 13%. Arise Virtual Solutions charges a technical support fee of $19.75 per invoicing period as well. This is not taken on behalf of True Potentials. You are also responsible for the Arise bi-monthly service fee.

Why does True Potentials LLC charge a service fee?

True Potentials has to cover business management costs. Our low service fee allows us to provide you with support during all phases of your certification process and during the course of our ongoing working relationship. The service fee also allows to provide you with accounting, revenue disbursement services and offers you the opportunity to service clients without having to incorporate.

Why does Arise charge Independent Businesses a semi-monthly service fee?

The ARISE service fee is charged for the infrastructure that Arise provides, including the ARISE 24-Hour Client Technical Support Help Desk and STARMATIC scheduling system and WILLOW accounting services.

Arise's semi-monthly service fee is currently $19.75 and is deducted twice a month from your Service Revenue. The fee is charged to each actively servicing Client Support Professional (CSP).

FAQ's

If you are unable to locate an answer to your questions below, please don't hesitate to Contact Us through our "Contact Us" page for additional information and attend Our Informational Presentation!

Will I be classified as an employee and will taxes automatically be deducted from my paycheck?

This is a business opportunity, not an employment. As an Independent Contractor you are responsible for your own taxes as well as any employment taxes. You will receive a Misc 1099 form for the tax year. To pay your taxes please contact the IRS or visit http://www.irs.gov. Independent contractors have different options on how to pay their taxes.

Why is a background check required and what are the deciding factors to continue with the process?

Both Arise and our clients have high standards. Client Support Professionals (CSPs) provide key services for each client program and have access to confidential information; therefore a background check is required to ensure that each potential CSP’s identity is confirmed and free from criminal history.

Arise does not allow anyone to service a client program who was convicted, pled guilty, pled no contest, or had adjudication withheld to any felony or certain misdemeanor charges; including but not limited to theft, fraud, identity theft, or other similar violations.

What do I need to get started?

You will need to do the following:

Complete the Arise Admissions process
Ensure that you have a working computer that will meet Arise’s computer guidelines
Purchase a VOIP headset. This is a headset that plugs into your computer
Purchase a headset that can plug into your landline telephone. (Cordless phones are not accepted)
Have or prepare to have a landline telephone with no features by 2nd week of client certification (At this time, you cannot use Magic Jack, Vonage, etc). Effective 12/16/2013, Arise is now allowing the use of digital phone lines.

I am ready to get started. What is the next step?

Complete the Arise application here. Once you have created your profile, email True Potentials for further instructions. You MUST be ready to express interest and begin a certification course with a client within 30 days after you have completed the enrollment process with Arise. True Potentials cannot keep inactive Independent Contractors on hand.